Start Onboarding

Use this page to onboard cooks consistently and safely. The sections below summarize the core compliance items to complete before a cook can serve clients.

legal Obligations for onboarding.

These are non‑negotiable requirements that must be completed before a cook is allowed to serve a client.

Food Handler’s Medical Screening and Certificate

  • Screening includes tests for tuberculosis and typhoid.
  • Medically fit individuals receive a certificate.
  • Unfit individuals are barred until treated and cleared.
  • Certificates must be renewed annually.

Medical fitness under municipal by‑laws

Municipal by‑laws typically require a medical certification confirming the cook is free of communicable diseases before operating.

Compliance with FDA licensing rules

The Food and Drugs Authority requires a Food Hygiene Permit and adherence to hygiene standards. Even though cooks work in clients’ homes, the company is considered a food service operator and must follow FDA licensing requirements.

What your company must have in place before approving cooks

These obligations apply to a managed‑service model and should be in place before any cook is approved.

  • Business registration (Registrar General’s Department + tax)
  • FDA Food Hygiene Permit (company must hold a valid permit)
  • Insurance (public liability + worker protection)
  • Record‑keeping
    • Food Handler Certificates
    • Medical screening results
    • Training logs
    • Incident reports
    • Ingredient sourcing (especially if integrating Farmyard)

Approval checklist for each onboarder

A cook is approved only when all items below are completed.

  • National ID verified
  • Background check completed
  • Medical screening completed (TB + typhoid)
  • Food Handler’s Certificate issued and valid
  • Food‑safety and hygiene training completed
  • Trial cooking assessment passed
  • Signed cook agreement (conduct, confidentiality, liability)
  • Added to insurance roster
  • SOP training completed
  • Activated in scheduling system